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1 comment
1.0

Them to *** offTell Lack of service during the day for three months now. Company refuses to fix it but says yes they are having internal issues. Three managers have hung up on my in the over 8 direct phone complaints I've filed.

Monetary Loss: $5000.

Preferred solution: Full refund.

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#2045229

Hi, Kenneth B Ohw. This is Maria from Straight Talk Wireless.

Our goals are to provide a consistently reliable service and an exemplary level of customer service. Unfortunately, we did not meet these goals and we sincerely apologize for the inconvenience we have caused you. Allow us another opportunity to help you. We value your business with us and we would like to address your concerns as quickly as possible.

Please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355.

We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.

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