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My boyfriend of 17 yrs passed away and I wanted to use hiya phone . They wanted to charge me 78 dollars

Location: Huntsville, Tennessee

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Hi. This is Maria from Straight Talk Wireless.

We're sorry for your loss. We apologize for this inconvenience. We can definitely help you in unlocking the device however there are certain requirements to completely process your request. Should you decide to proceed, feel free to contact us.

You can chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355.

We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.

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