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i dont have a phone to call you guys off and i need you guys to unlock this samsumg galaxya01 that was given to me to use my text now sim card in it

Preferred solution: this phone to be gsm unlocked .

Location: Mount Pleasant, Iowa

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Hi, Christopher m Ksf. This is Maria from Straight Talk Wireless.

We can surely help you unlock your phone. However, we have to check first if your device is eligible to unlock. To unlock the phone, you may contact our Unlocking Department at 1-888-442-5102. You can also unlock the phone by visiting our website at

For the unlocking process of your device, we can also check what we can do about it. Below are the unlocking requirements. These are some of the main criteria used to determine your device's eligibility for the Unlocking Program. 1.

The device must have not been reported as stolen, lost, or associated with fraudulent activity. 2. The device may have already been unlocked or device may have a pending unlock request (customer should call for resolution). 3.

The device must have been activated on TracFone service for no fewer than 12 months. 4. The device must have redeemed no fewer than 12 months of service. 5.

The device must have active service or be within 60 days after service expired. But we have a newly released update with our unlocking procedure. You will now have the option to unlock your phone for a fee if you have not met the 12 months of service requirement. The fee will be $150 minus $12 for every paid active month per device (cards on reserve are not calculated as paid active).

If the device was activated with new service on the Verizon network on or after November 23, 2021, then at least 60 days must have elapsed since the device was activated. For Apple devices activated with new service on the Verizon network on or after November 23, 2021, the device will be automatically unlocked 60 days after activation in the absence of an indication of fraud. For further assistance, please copy this link and paste it to a new window for chat support.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

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