Straight Talk Wireless - Unsatisfied
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New ReviewerI purchased your roughter box with warranty and 45$service card somewhere in distribution the serial numbers is wrong , different than Walmart registry and I can't get a refund I really need someone to get to the bottom of this , Walmart has treated me as a theif and I really don't appreciate the store manager and his attitude towards me.
Monetary Loss: $180.
Preferred solution: Full refund.
Straight Talk Wireless Cons: Need to back their product and follow through on complaints.
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Comments
Hi, Sheila B Jyh. This is Maria from Straight Talk Wireless.
Our sincerest apologies for the bad experience that you have encountered with our service. Please know that this is not the kind of service we want our customers to experience. We would like to further investigate your account so we can provide a concrete resolution for this issue. For assistance, kindly chat with us using this link https://www.straighttalk.com/support/contact.
For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Hi, Sheila B Jyh. This is Maria from Straight Talk Wireless.
Our sincerest apologies for the bad experience that you have encountered with our service. Please know that this is not the kind of service we want our customers to experience. We would like to further investigate your account so we can provide a concrete resolution for this issue. For assistance, kindly chat with us using this link https://www.straighttalk.com/support/contact.
For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.