Sugar Grove, West Virginia
Not resolved
1 comment

Ive bought two new straight talk phones to replace my old straight talk phones. Ive been told i cant use them.

Take them back. If i could i would but you cant take back once you open them ive talk to two people whove been rude once i ask if she was still on the phone. Sge yelled at me in an very nasty tone. I am still looking.

I ask her not to yell at me. She hung up on me. Ive got for straight talk phones.

Which i will be changing over to a different company. I wanted two days on a row for over an hour and both times they did nothing to help me.

Product or Service Mentioned: Straight Talk Wireless Customer Care.

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Hi LoyalGiantSchnauzer. I'm Maria from Straight Talk Wireless.

We apologize for the trouble this has caused you. What happened to you was unfortunate and we wish to make it right for you. Please chat with us using this link or call 1-877-430-2355 for us to help you. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You can use our self-service menu by texting Help to 611611. ^Larry

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