1 comment

Tricky page that asks if you want to add the plan at your service end date or add it now. Just bad business. If you mistakenly don't manually select that you want to add it at the service end date it will add it instantly and you will loose the days of service that you have left.

User's recommendation: buy card to add plan or pay close attention to this if using website to purchase next plan, Customer service will not help if you mess up.

Location: Byesville, Ohio

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Hi. This is Maria from Straight Talk Wireless.

We apologize if you're experiencing issues with our website. Guaranteed that our website is made in such a way not to mislead our customers. We will make sure we'll have this taken care of. Should you need further assistance, please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the word HELP to 611611.

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