(50 of 1836 reviews match)
Latest review first
They refused to refund money. Promised to fix problems n never did. Different stories from diff supervisors. Coukdnt make calls or texts. Cant use mobile data anywhereRead more
On June 30th my straight talk phone I had just purchased 3 days prior at Walmart, Fairlawn, VA would not even turn on. I called Straight Talk Support & they then proceeded to tell me they would email me a shipping label, which they did & to ship my defected phone...Read more
I didn't like
- Time taking to get replacement phone
- Customer service
I called just to change the expiration date on my paymemt card i use. I had to call back three times to reach a rep that i could understand on 4th try a man name Jeffrey tried to be helpful. He had a hard time understanding that all i wanted to changey card date. ...Read more
I have been on HOLD for TWO HOURS simply trying to GET straighttalk wireless service. Abysmal customer "service". I like that I can bring a verizon phone, and use the verizon towers, but I may never know because I don't have the time to wait to actually GET the...Read more
Other Product Review
Go online to BBB.com and file a complaint againt Straight Talk Wireless for best results!
Can't get phone service , it's been since yesterday. Customer service didn't help much.Read more
I've been through two of these. The first one died with a "no service" message. Customer service for Straight Talk simply blew me off. (Lied about the problem then ignored my requests for support.) It's obvious that whoever they contract through (Verizon I believe) Did...Read more
I started with straight talk 2 years ago and the transfer went FLAWLESSLY. The rep was easy to work with and I switched from Verizon to them in less than 20 minutes. Fast forward to last April: I had to replace my old phone in the prior fall due to me ruining the old...Read more
- I could go almost anywhere in the us and use my phone
- Unlimited plan has served me well
I didn't like
- Customer service ineffective
- Total lack of caring
- Given the runaround
I called straight talk before buying a samsung S5 to make sure it was compatable. They told me it was compatable with ATT. Bought the straight talk kit from Walmart and followed directions. The phone kept saying it was out of service area. I have made at least 7 calls...Read more
Just bought a 30 dollar straight talk calling card I tried to add it online, but it said it couldn't accept it. Walmart wouldn't let me switch the card to buy a $45 card it is a pain in the but out of 30 dollars and have a card i cannot use. Also I had to purchase...Read more
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