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Review
#819648 Review #819648 is a subjective opinion of poster.
3.0
Details
I started with straight talk 2 years ago and the transfer went FLAWLESSLY. The rep was easy to work with and I switched from Verizon to them in less than 20 minutes. Fast forward to last April: I had to replace my old phone in the prior fall due to me ruining the old...
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1 comment
MariaST
#1096489

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble.

To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Review
#771971 Review #771971 is a subjective opinion of poster.
Pros
  • Unlimited plan has served me well
  • I could go almost anywhere in the us and use my phone
Cons
  • Given the runaround
  • Total lack of caring
  • Customer service ineffective
Reason of review
Poor customer service
Most people switch to straight talk to save some money. Don't waste your time it's going to have you nothing but headaches and frustration. If you buy a phone and never have a problem you might be okay. I bought a phone And it started having electrical problems so I...
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4 comments
Anonymous
#1054490

Same experience! Every time I asked for a supervisor, the person I was talking to coincidentally was a supervisor. Worst experience in customer service honestly in my life and I am over 60!

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Review
#720642 Review #720642 is a subjective opinion of poster.
Reason of review
Bad quality

Straight Talk Wireless - Deactivated Phone Service Review

I had a 299.00 phone stele from me stfaight talk said they put it on the least of steal phones and it cant be activated again well guess what it is they told me I gave them serial number and they told me they just deactivated it well guess what its steal active...they just lost a customer! They flat out lied to me two times. so its time for the police to take over I have nothing for straight talk but bad words.
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1 comment
MariaST
#858248

Hi, this is Maria and I work for Straight Talk Wireless. I can help you get this resolved right away.

Please email us your contact information to ST.CorpResolutionTeam@straighttalk.com.

Include your name, contact number, cell phone or serial number. Please copy and paste your comments from the blog and include it in your email or you can chat with us live @ http://bit.ly/16DrgbW.

Review
#521249 Review #521249 is a subjective opinion of poster.

Contact Straight Talk Wireless Customer Service

Website:
Mailing Address:
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
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