Straight talk customer service is really slow and bad. They do not have good coverage. Data is not unlimited, i called them many times they put in holds for hours. They lies lot. No data at all. Called the customer service many times and every times they transfer to...
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Anonymous
#634264

I had to cancel my credit card to avoid being charged 5 or 6 times for one month. Every time I tried to cancel auto refill (which I never signed up for) I would get2more texts confirming auto refill!

It was like a hydra! Finally I just cancelled my card! :upset they even suggested that someone with my information was signing me up for it!

It was clearly a glitch in the system,why would an identity thief use my credit card info to pay 6 times for me to have one month of service? Take responsibility sheesh.

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#398811 Review #398811 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service

Really worst service, lied by straight talk | Straight Talk Wireless in Fredericksburg, Virginia

Straight talk customer service is really slow and bad. They do not have good coverage. Data is not unlimited, i called them many times they put in holds for hours. They lies lot. No data at all. Called the customer service many times and every times they transfer to other department ( Internet) but no ones takes the call even after waiting hours in holds. Finally line cuts itself. Again I called them , they said now it won't happen like before, they said I my call will be handle by another department but there was no one to take my calls, I tried from morning till late afternoon, but no one was there to talk about the problem. I told them to cancel my auto enrollment (my monthly billing), they did not help me to cancel it also. They told I can cancel anytimes, they are just there to charge money ( take action very soon) but to cancel they transfer line to other department and kept me in hold till I finish my cell phone battery charge. I m really sad, I even cannot cancel my payment. I don't know why they are so rude and not helping their customer. It is really sad to be straight talk customer.
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#398808 Review #398808 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service

Contact Straight Talk Wireless Customer Service

Website:
www.straighttalk.com
Mailing Address:
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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