Customer Service Reps Review

STAY AWAY FROM STRAIGHT TALK. their customer service reps don't speak English & every one you talk to has a different idea of their company policies.
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#527847 Review #527847 is a subjective opinion of poster.

POOR customer service | Straight Talk Wireless review from Richmond, Virginia

The reception has been overall pretty good with straight talk, however please don't ever have to get a new phone. My husband has encountered 3 different situations with straight talk in which his business phone has been turned off, even though we have the unlimited plan. When one phone broke and a new one purchased we were still charged for the old and new phone. The worse part is that each time there is a problem I am on the phone no less than an hour and up to 2 1/2 hours. This is very annoying. Please get people who can understand English.
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#442512 Review #442512 is a subjective opinion of poster.
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Mailing Address:
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
(877) 430-2355
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