Straight Talk Wireless - Cell Phone Replacement Review

I called straight talk about my Samsung s5 screen cracked its cracked and rough in top left corner plus cracked on upper half of screen told can't replace phone as long as it works very unhappy want a new phone and will pay the $50 what can you do for me have been a loyal customer for over 5 years
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it's not their fault if your phone is cracked evidently you did this..and if youn have no insurance on your phone don't blame straight talk


Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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#870469 Review #870469 is a subjective opinion of poster.
Straight Talk Wireless Cell Phone Replacement
Reason of review
Poor customer service

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Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
(877) 430-2355
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