State: Virginia Product: Straight Talk Wireless Customer Care Clear all filters (0 of 126 reviews match)
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They refused to refund money. Promised to fix problems n never did. Different stories from diff supervisors. Coukdnt make calls or texts. Cant use mobile data anywhere
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MariaST
MariaST

Hi Valued Customer. This is Maria from Straight Talk Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2CuBvXO. For your conveni...

MariaST
MariaST

Hi Valued Customer. This is Maria from Straight Talk Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2CuBvXO. For your conveni...

1.0
Product
Straight Talk Wireless Customer Care
#1373988
I called just to change the expiration date on my paymemt card i use.I had to call back three times to reach a rep that i could understand on 4th try a man name Jeffrey tried to be helpful. He had a hard time understanding that all i wanted to changey card date....
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Product
Straight Talk Wireless Customer Care
#886416
I have been on HOLD for TWO HOURS simply trying to GET straighttalk wireless service.Abysmal customer "service". I like that I can bring a verizon phone, and use the verizon towers, but I may never know because I don't have the time to wait to actually GET the service....
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Anonymous
Anonymous

Straight talk sucks. They have the worst, inept, customer service, of any wireless carrier, and I hope it goes out of business.

MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

2.1
Product
Straight Talk Wireless Customer Care
I liked
  • Straight talk bc there no contract
I didn't like
  • Costumer service and technical support
#863568
straighttalk promised me my money back when they took it out of my account and they never gave it back to me and then they lied saying that they were gonna to give me a month free because they didnt give me my money back and guess what? they lied again. they cant be...
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Anonymous
Ryno

They just sold me a iphone 5 saying it would work in my area and guess what? It don't! Now they want me to pay shipping to send it back to get my money back! I am gonna, but I...

MariaST
MariaST

Hi, this is Maria and I work for Straight Talk. I can help you get this resolved right away. Please email us your contact information to ST.CorpResolutionTeam@straighttalk.com...

Product
Straight Talk Wireless Customer Care
#493177