Seller: Straight Talk Wireless State: Virginia Product: Straight Talk Wireless Customer Care Clear all filters (0 of 127 reviews match)
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4 comments
1.0
Details
They refused to refund money. Promised to fix problems n never did. Different stories from diff supervisors. Coukdnt make calls or texts. Cant use mobile data anywhere
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MariaST
Straight Talk Wireless Verified Representative
#1578457

Hi Valued Customer. This is Maria from Straight Talk Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2CuBvXO. For your conveni...

Author
Location
Lynchburg, Virginia
Service
Straight Talk Wireless Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Review #1373988 is a subjective opinion of poster.
1 comment
I called just to change the expiration date on my paymemt card i use.I had to call back three times to reach a rep that i could understand on 4th try a man name Jeffrey tried to be helpful. He had a hard time understanding that all i wanted to changey card date....
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MariaST
Straight Talk Wireless Verified Representative
#1188298

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Roanoke, Virginia
Service
Straight Talk Wireless Customer Care
Reason of review
Poor customer service
Review #886416 is a subjective opinion of poster.
3 comments
2.1
Details
I have been on HOLD for TWO HOURS simply trying to GET straighttalk wireless service.Abysmal customer "service". I like that I can bring a verizon phone, and use the verizon towers, but I may never know because I don't have the time to wait to actually GET the service....
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Anonymous
#1171949

Straight talk sucks. They have the worst, inept, customer service, of any wireless carrier, and I hope it goes out of business.

Author
Location
VirginiaUnited States
Service
Straight Talk Wireless Customer Care
Pros
  • Straight talk bc there no contract
Cons
  • Costumer service and technical support
Reason of review
Poor customer service
Loss
$48
Preferred solution
Deliver product or service ordered
Tags
  • Abysmal Service
Review #863568 is a subjective opinion of poster.
2 comments
straighttalk promised me my money back when they took it out of my account and they never gave it back to me and then they lied saying that they were gonna to give me a month free because they didnt give me my money back and guess what? they lied again. they cant be...
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Anonymous
#877968

They just sold me a iphone 5 saying it would work in my area and guess what? It don't! Now they want me to pay shipping to send it back to get my money back! I am gonna, but I...

Author
Location
Dale City, Virginia
Service
Straight Talk Wireless Customer Care
Loss
$45
Review #493177 is a subjective opinion of poster.