State: Virginia Product: Straight Talk Wireless Internet Service Clear all filters (2 of 69 reviews match)
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Straight talk customer service is really slow and bad. They do not have good coverage. Data is not unlimited, i called them many times they put in holds for hours. They lies lot. No data at all. Called the customer service many times and every times they transfer to...
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Anonymous
#634264

I had to cancel my credit card to avoid being charged 5 or 6 times for one month. Every time I tried to cancel auto refill (which I never signed up for) I would get2more texts...

Author
Location
Fredericksburg, Virginia
Service
Straight Talk Wireless Internet Service
Review #398811 is a subjective opinion of poster.
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Straight Talk Wireless - Really worst service, lied by straight talk

Straight talk customer service is really slow and bad. They do not have good coverage. Data is not unlimited, i called them many times they put in holds for hours. They lies lot. No data at all. Called the customer service many times and every times they transfer to other department ( Internet) but no ones takes the call even after waiting hours in holds. Finally line cuts itself. Again I called them , they said now it won't happen like before, they said I my call will be handle by another department but there was no one to take my calls, I tried from morning till late afternoon, but no one was there to talk about the problem. I told them to cancel my auto enrollment (my monthly billing), they did not help me to cancel it also. They told I can cancel anytimes, they are just there to charge money ( take action very soon) but to cancel they transfer line to other department and kept me in hold till I finish my cell phone battery charge. I m really sad, I even cannot cancel my payment. I don't know why they are so rude and not helping their customer. It is really sad to be straight talk customer.
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Author
Location
Fredericksburg, Virginia
Service
Straight Talk Wireless Internet Service
Review #398808 is a subjective opinion of poster.