State: Virginia Product: Straight Talk Wireless Sim Card Clear all filters (4 of 79 reviews match)
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Straight Talk Wireless in Chester, Virginia - $ 30 cards

Just bought a 30 dollar straight talk calling card I tried to add it online, but it said it couldn't accept it. Walmart wouldn't let me switch the card to buy a $45 card it is a pain in the but out of 30 dollars and have a card i cannot use. Also I had to purchase another plan off line so that my number would not get cut off. I Should have went with t-mobile had them for a couple of years and I never had any problems. I wish n-telos still had service on the east coast.
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1 comment
MariaST
#1080016

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble.

To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Review
#752446 Review #752446 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Reason of review
Damaged or defective
3.3
Details
I have been told 3 different things and promised help but now I'm still without a phone and told I either keep my number and only have 4 service days or switch the sim and have a different number. I work from home and need the same number! The first sim was deactivated...
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1 comment
MariaST
#942680

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thank you.

Review
#591559 Review #591559 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Pros
  • Unlimited plan
Cons
  • Customer service staff
  • Being lied to
  • Customer service
Reason of review
Poor customer service
Loss
$45
Preferred solution
Full refund

Straight Talk Wireless in Fredericksburg, Virginia - Unbelievable

2.5
Details
Ought a new phone, tried to activate, over 5 calls, 10 plus hours doing the same thing again and again, no resolution, refused to replace phone, please dont tell me to call, your call center isa ridiculous waste of time Repe kept getting errors and unable to provide satisfaction Took battery and sim card and turned phone off and on multiple time, they wete unable to get supervisor help, asked for my address at least 10 times Made promises they didnt keep, wasted my time and theirs, this is the worst customer service i have ever experienced, i will be sure to spread the word
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1 comment
MariaST
#876554

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Please copy and paste your comments from the blog and include it in your email or you can chat with us live @ http://bit.ly/16DrgbW. Thanks.

Review
#539621 Review #539621 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Reason of review
Poor customer service
Loss
$65
We bought an AT&T compatiable SIM card from straighttalk this past week and paid for overnight shipping...$14.95. I also ordered another 1 form my MIL, that wasn't in a rush to get it like my husband was THE SAME DAY and had her's done regular shipping. Here it is, 4...
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Review
#335540 Review #335540 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Loss
$14

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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