Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer
1 comment
2.8

Bought new iphone13 and despite what the website says, they were unable to activate the phone. Said I needed to buy a new Sim card.

Purchased the card over a week ago and paid for express shipping so that I'd have it in 2 days.

Still hasn't shipped and unable to get any support person to check on the status of the order, much less to try to speed up the process. They are extremely unwilling to help at all.

Never had any issue with them for the last 4 years and was very satisfied...until this fiasco.

Preferred solution: Deliver product or service ordered.

Straight Talk Wireless Pros: Affordable.

Straight Talk Wireless Cons: Terrible customer service.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
#2101003

Hi Lisa J Php. This is Maria from Straight Talk Wireless.

We understand how you feel, and we are very sorry for the trouble. We value your business with us. Let us help you with this. Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

We will be glad to hear from you. Thank you!

Straight Talk Wireless Reviews

  1. 460 reviews
  2. 280 reviews
  3. 148 reviews
  4. 82 reviews
  5. 40 reviews
Straight Talk Wireless reviews