New Reviewer
1 comment
1.0

Garbage warrantee 65 dol a month and want me to send in my phone u are crazy paid 65 a month and can't get phone fixed without sending it in for 3 to 4 weeks without a phone

Monetary Loss: $385.

Preferred solution: Let the company propose a solution.

Location: Malone, New York

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
#2088904

Hi, Beryl Pkd. This is Maria from Straight Talk Wireless.

We understand your frustration, and we apologize for all the trouble this has caused you. You need first to send your defective phone back to us before we can send you any replacement phone. We will be sending you an airbill that will serve as your return label that will include a letter that indicates how to package and ship the defective phone back to us. Once we receive the defective phone, we will send the replacement phone which you should receive in two business days.

For further assistance, please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355.

We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.

Straight Talk Wireless Reviews

  1. 478 reviews
  2. 294 reviews
  3. 156 reviews
  4. 86 reviews
  5. 43 reviews
Straight Talk Wireless reviews