State: Washington City: Seattle Clear all filters (3 of 1892 reviews match)
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1.6
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I still had 2 weeks left on my 45 dollar plan. My service was shut off. I called.. They first said i gave the wrong serial # . then they said my phone wasnt a straight talk phone. Ive had it for 2 years . then the next day i tried to talk to a different person.....
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1 comment
MariaST
#1153876

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355.

Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#841224 Review #841224 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Problems with payment
1.0
Details
in that time, almost every second month I would be without service for 4 to 8 days while straight talk auto pay would use my funds until I used another phone to contact them, only three times did they credit me with the days lost. Every month they would call on...
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1 comment
MariaST
#1054380

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Review
#724093 Review #724093 is a subjective opinion of poster.
Reason of review
PHONE SERVICE
Loss
$60

Straight Talk Wireless - Phone Plan Review

Am a straight talk user,but my sim got expired just this month.I bought a one month service plan $45 from walmat.I have the receipt n the card.In the process of acting it today 12th of August 2014,the automated voice linked me to a service point.It was a lady who picked,she ask my number and the pin on the card and ask me to stay on the line,and in the process my phone went off cos my battery was down.I plug the phone and try the activating process again.One again I was directed again to a customer service rep. who I believe was the one who picked the first time,I explained and she collected my info. once again and to my suprise she said the card has been used already.I tried to explain that but she told me it the automated voice that activated it,mean why it directed me to her cos it has difficulty in getting the numbers clearly.Pls I will like to fine out what when wrong,cos my phone is still deactivated.Thank you.
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1 comment
MariaST
#858245

Hi, this is Maria and I work for Straight Talk Wireless. I can help you get this resolved right away.

Please email us your contact information to ST.CorpResolutionTeam@straighttalk.com.

Include your name, contact number, cell phone or serial number. Please copy and paste your comments from the blog and include it in your email or you can chat with us live @ http://bit.ly/16DrgbW.

Review
#521245 Review #521245 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan

Contact Straight Talk Wireless Customer Service

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Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
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