Straight Talk-They change your number for you | Straight Talk Wireless in Seattle, Washington

At 7 PM my phone quit working. I found out they transfered my number to another phone even though they say they need the phone serial number, my zip code, and the answer to my security question in order to do it. Whever got that number dumped it this morning, probably because I am an avid texter and they were overwhelmed by texts. Straigh talk "can't give my back my number" because.... well who really knows. "I's policy" My opinion, somebody fat fingered an input somewhere or because customer service is in Mexico, where anything goes, who knows who sold what to who.
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Review
#410436 Review #410436 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Loss
$200
Terrible company. They just sent me the wrong card for my phone and refuse to do anything. Unusable! No phone service! $67 and two days of working the problem. NO REFUNDS FOR ANY REASON! I can't believe I fell for it.... I would never do it again... Customer...
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2 comments
Anonymous
#600936

I bought a proclaim a week before christmas.Then i bought $45 card on 1-18-13 and i saw that there was no 3g symbol yet i could still make phone calls. so Last week i spent three hours on my work phone.

one hour on hold and two hours talking to two diffrent people to find out that i lost my 3g data. I hate to talk to ST reps because of having to constantly ask them to please repeat themselfs. anyway i had to send them my phone to receive a new one wich i am watting on. It might be in next week.I just hope that it was the phone and not because of foxfi app.

they could not tell me what happend evan if they could i dont think i would be able to understand the words comming from their mouths.CAN YOU PLEASE REPEAT THAT!!!!!!!!!!! :upset :sigh :(

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#325289 Review #325289 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Loss
$67

Contact Straight Talk Wireless Customer Service

Website:
www.straighttalk.com
Mailing Address:
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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