State: Washington Product: Straight Talk Wireless Sim Card Clear all filters (2 of 79 reviews match)
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Had a horrible experience.Purchased wrong card, went to Walmart with receipt next day and they said they couldn't refund it or exchange. I would have to csll straight talk. I did while i was in store. Mansger from straight talk said she couldn't help, Walmart had to....
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MariaST
#1074253

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble.

To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Review
#745406 Review #745406 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Reason of review
Poor customer service

Straight Talk Wireless in Kennewick, Washington - Phone switch fail, deactivated sim, customer service made fake orders

Tried to switch from Straight talk Nokia phone to iPhone unlocked. Carrier failed to transfer number, no sim cards turned out to work. Spent many hours talking to customer service. Long waits, had many transfers, no one seemed to know what was going on. One representative told me he placed an order to replace my sim card, took my shipping address, gave me ticket # to call back to request tracking number. Called back the day i was promised delivery to be here - was told no records of order found under ticket#. Pain in the ***. No working phone and money down the drain.
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Review
#413087 Review #413087 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Loss
$62

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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