State: Washington Product: Straight Talk Wireless Sim Card Clear all filters (2 of 79 reviews match)
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Had a horrible experience.Purchased wrong card, went to Walmart with receipt next day and they said they couldn't refund it or exchange. I would have to csll straight talk. I did while i was in store. Mansger from straight talk said she couldn't help, Walmart had to....
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MariaST
Straight Talk Wireless Verified Representative
#1074253

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Tacoma, Washington
Product
Straight Talk Wireless Sim Card
Reason of review
Poor customer service
Review #745406 is a subjective opinion of poster.
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Straight Talk Wireless - Phone switch fail, deactivated sim, customer service made fake orders

Tried to switch from Straight talk Nokia phone to iPhone unlocked. Carrier failed to transfer number, no sim cards turned out to work. Spent many hours talking to customer service. Long waits, had many transfers, no one seemed to know what was going on. One representative told me he placed an order to replace my sim card, took my shipping address, gave me ticket # to call back to request tracking number. Called back the day i was promised delivery to be here - was told no records of order found under ticket#. Pain in the ***. No working phone and money down the drain.
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Author
Location
Kennewick, Washington
Product
Straight Talk Wireless Sim Card
Loss
$62
Review #413087 is a subjective opinion of poster.