Straight Talk Wireless - Customer Care Review from Berkeley Springs, West Virginia

1.0
Details
The customer service for straight talk is absolutely ridiculous! The way they treat their customers is completely horrible. I work for another company and consulted with straight talk and they tried to give me the run around as well as my customer. They treated my customer completely awful as well as completely ignored everything he was saying. The customer just wants to unlock his phone so he can use it after purchasing it nearly 2 months ago. Their policy for unlocking phones and having to wait 12 months in order to unlock the phone is absurd.
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1 comment
MariaST
#1203966

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Review
#907301 Review #907301 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Reason of review
Poor customer service

Contact Straight Talk Wireless Customer Service

Website:
www.straighttalk.com
Mailing Address:
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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