State: West Virginia Product: Straight Talk Wireless Customer Care Clear all filters (2 of 135 reviews match)
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Ive bought two new straight talk phones to replace my old straight talk phones. Ive been told i cant use them. Take them back. If i could i would but you cant take back once you open them ive talk to two people whove been rude once i ask if she was still on the phone....
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MariaST
#1653817

Hi LoyalGiantSchnauzer. I'm Maria from Straight Talk Wireless.

We apologize for the trouble this has caused you. What happened to you was unfortunate and we wish to make it right for you. Please chat with us using this link http://bit.ly/2CuBvXO or call 1-877-430-2355 for us to help you. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You can use our self-service menu by texting Help to 611611. ^Larry

Review
#1483929 Review #1483929 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care

Straight Talk Wireless - Customer Care Review from Berkeley Springs, West Virginia

1.0
Details
The customer service for straight talk is absolutely ridiculous! The way they treat their customers is completely horrible. I work for another company and consulted with straight talk and they tried to give me the run around as well as my customer. They treated my customer completely awful as well as completely ignored everything he was saying. The customer just wants to unlock his phone so he can use it after purchasing it nearly 2 months ago. Their policy for unlocking phones and having to wait 12 months in order to unlock the phone is absurd.
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MariaST
#1203966

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Review
#907301 Review #907301 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Reason of review
Poor customer service

Contact Straight Talk Wireless Customer Service

Website:
www.straighttalk.com
Mailing Address:
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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