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Firstly I cancelled my service with them and stopped my bank auto-draft. Yet they still debited my bank account after cancellation.
Secondly, I requested my number to be ported and after 48 hrs they said they did not receive the port request. After being on hold for 3 hrs....phone call being dropped...said they will call back...nada...requested a credit...chats...calls I am beyond pissed!
User's recommendation: Absolutely NEVER deal with Straight Talk - GO TO VISIBLE!
Monetary Loss: $55.
Preferred solution: Full refund.
Straight Talk Wireless Cons: Refund issues, Porting issues, Good until you need help.