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My auto pay is due the 4th . 2 days ago you tried debting my bank account.

Payment didnt go through cause I get paid the 3 rd every month. And phone service cut off now and I am pissed off

User's recommendation: Straight talk needs regular customer service Ppl instead of hiding behind automated ***.

Preferred solution: My service on and stop auto pay .

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#2057478

Hi, Becky L Ixt. This is Maria from Straight Talk Wireless.

We apologize for the trouble you have encountered with our service and our Auto-Refill program. This is not the kind of service we want you to have. We'd like to speak with you to further investigate your case and straighten things out. Please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355.

We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.

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