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I've been told they found an issue I just needed to turn my phone off an back on . I still have the same issue an today I got an service usage alert and I just purchased my 55 dollar plan a week ago. So yeah I'm very pissed off.

Location: Saint Clair, Missouri

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Hi. This is Maria from Straight Talk Wireless.

Providing reliable service is extremely important to us. We're sorry you’re having problems with our service. Allow us to further check your account and go over the details and options together in order to resolve this issue. We know you've already worked with technical support previously.

We'll be more than happy to troubleshoot your phone in an attempt to improve your experience. Please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355.

We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.

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