I could not talk to a real human.
The Gentleman we spoke with two weeks ago told us if we waited two weeks we would have a Tower working by then.
We are very disappointed. We have not had Internet or WiFi since we moved here after our home burned in 2018. No one Services this area even though our neighbors have AT&T
And we do not want Sattelite.
User's recommendation: I hope you have a better experience than we did. I’m still waiting and hoping!
Location: Stockton, California
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Hi. This is Maria from Straight Talk Wireless.
We're sorry to know that your internet is not properly working and for being disappointed. We know how frustrating this has been on your end. Please be informed that we are determined to make things right for you. Kindly chat with us again at https://www.straighttalk.com/support/contact or call 1-877-430-2355.
Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.