Where does one start? Bought two phones.
Lets call them A and B. A and B arrived. Talked to ***, who activated our phones, but gave phone A new number and provided us with t-mobile, which does not work where we live. Had to wait for new SIM card for A, so was unable to use A for a week.
B worked but only where t-mobile could be received. ***, Jr. sent three SIM cards. We were able to get both phones on AT&T and they worked, but B could not be understood by person you called.
***, III told us we would receive new touch screen phone and B could be returned. Phone replacement never sent. Next call we talked with ***, IV who said we would only receive a shipping label for B and could not receive another phone until they received B.
I think we have had it with straight talk. The lesson is don't ever deal with Straight Talk unless you want to become ***, V.
Product or Service Mentioned: Straight Talk Wireless Replacement.