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I have ordered a phone four times. It has been cancelled all three times for seemingly no reason whatsoever.
I called in to the customer service number every time, and they did not know why my orders were being cancelled.
I spent three total hours on the phone with the worst customer support service I have ever used. They either couldn't help me and transferred or couldn't speak basic English well enough to understand me.
I tried ordering online and through the terrible "sales representitives".
I spelled my address out eight (not exaggerating EIGHT) times and they managed to get it wrong and my FOURTH order was cancelled because of this.
Each time I ordered my card had a hold for the amount, so I had to wait two days in between each order.
Seriously save yourself time and energy. Go to Verizon/AT&;;;;;;;;;;;;;T/Sprint/ANYTHING ELSE AVAILABLE first.
User's recommendation: DO NOT USE STRAIGHTTALK FOR ANY REASON.
Product or Service Mentioned: Straight Talk Wireless Customer Care.
Preferred solution: Let the company propose a solution.