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Advertised vs Delivered
Billing Practices
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
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1 comment

Dont ever use this company they r cheap and thats what u get! Their customer service sux they dont know *** about phones , their supervisor telling me that u cant check google or be online if u r talking on the phone lol and the other guy telling evrrytime u travel to different state for work or trip u have to change ur phone number

Product or Service Mentioned: Straight Talk Wireless Customer Care.

Reason of review: Poor customer service.

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MariaST
#1567427
Straight Talk Wireless Verified Representative

Hi PurringCanaanDog166. I'm Maria from Straight Talk Wireless.

We are sorry to hear that you are displeased with the product and service. Please click on this link http://bit.ly/2CuBvXO to chat with a live agent. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

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