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3 comments

I have been on HOLD for TWO HOURS simply trying to GET straighttalk wireless service. Abysmal customer "service".

I like that I can bring a verizon phone, and use the verizon towers, but I may never know because I don't have the time to wait to actually GET the service. Negative ten stars. Oh, and the people I actually did speak to were useless and had to transfer me to another department, which is where I spent the two hours on hold, then finally hung up. Nobody I spoke with spoke English, but the hilarious "your call is very important to us" message was in very clear English.

Do NOT waste your time. I spent my time researching to find a company that I thought would serve my needs best, but thanks to their HORRIBLE, NONEXISTENT, CRAPPY, USELESS "service", I'll never know.

Product or Service Mentioned: Straight Talk Wireless Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $48.

Preferred solution: Deliver product or service ordered.

I liked: Straight talk bc there no contract.

I didn't like: Costumer service and technical support.

  • Abysmal Service
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Anonymous
Jim Thorpe, Pennsylvania, United States #1171949

Straight talk sucks. They have the worst, inept, customer service, of any wireless carrier, and I hope it goes out of business.

MariaST
to Anonymous #1173626
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

MariaST
#1171700
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

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